Hello! My name is Sanna Blomqvist and I have started this blog since I am a part of the course Understanding Customer Experience at Karlstads University/Karlstad Business School. I have just gone through the first webinar from Wednesday this week. I could unfortunately not participate but since it was recorded I got all the useful information today instead. It was a great start of the course and I am feeling really inspired to start learning within this field, I am especially interested in module 2 – the psychological aspects behind customer experience.
Normally, I am a student but I also have some previous work experience within companies in both the US and in Sweden. I am usually studying at Chalmers University of Technology but right now I am doing one year of my Master Degree in San Sebastián in Spain.
That was a bit about me, I am looking forward to get to now people in the course better along the way.