Welcome to my blog!

Hello!  My name is Sanna Blomqvist and I have started this blog since I am a part of the course Understanding Customer Experience at Karlstads University/Karlstad Business School. I have just gone through the first webinar from Wednesday this week. I could unfortunately not  participate but since it was recorded I got all the useful information today instead. It was a great start of the course and I am feeling really inspired to start learning within this field, I am especially interested in module 2 – the psychological aspects behind customer experience.

Normally, I am a student but I also have some previous work experience within companies in both the US and in Sweden. I am usually studying at Chalmers University of Technology but right now I am doing one year of my Master Degree in San Sebastián in Spain.

That was a bit about me, I am looking forward to get to now people in the course better along the way.




2 reaktioner till “Welcome to my blog!

  1. Hi Sanna!
    Great to have you with us in the course and thank you for the feedback on the course introduction webinar!
    Can you elaborate a little bit more on why you are taking the course? Especially given your universities background and your topic of interest – the psychological aspects?
    Have a great weekend!


    1. Hi,

      Thanks for your comment. I am taking this course since this field fits my studies perfectly. I am studying Industrial Engineering and Management, with focus through my Master Degree on Supply Chain Management where Customer Experience is a vital part. I am personally intrested in this as well and that is probably the main part of why I am taking this course, since I have a lot of other courses to choose from but I feel this course is the most interesting for me.

      To be honest, I do not know what to expect from the different modules but just by the name and what was presented during the introduction webinar, I am mostly looking forward to Module 2, although I think all of them will be of great interest.




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