Module 2

Hi! We have now started the module 2 – Psychological aspects behind customer experiences and I am super excited for this. When I signed up for this course – this was the part that I was looking forward to the most. Mostly because I am really interested in psychological aspects of more or less everything. But also because I believe it is very important to understand why people do as they do in business and that we are not always rational. It will be even more interesting and important in the future. I also want to learn what is the drive of consumption and what tools are possible to use to understand customers.

 

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3 reaktioner till “Module 2

  1. Fun to see someone that seems as exited as I am about the irrationality behind what we do in life and business! Looking forward to reading more 🙂

    Gilla

  2. Hello Sanna ! Glad to see we have similar expectations for this module 🙂
    If you are interested in psychology and if it’s a new field for you (which is my case) you may want to take a look at this course : https://www.coursera.org/learn/introduction-psych
    I’ve also started following it last week and it’s really interesting plus the teacher gives a lot of example to help understand the theoritical stuff 🙂
    Have a great day !

    Gilla

  3. I completely agree with your opinion that we need to know what is hidden behind peoples actions and decisions. Getting the ability to be able, somehow, figure how they think before they act would be really helpful in approaching them and do business with them.

    Gilla

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